How it Works - SportSpot

How SportSpot Works

Search for a field using location and time, or search for a specific place by name and select a field from that location.

In the field page, you can update the date and time as needed. The page provides helpful reservation information including:

Once you select a date and time, you'll need to :

Login using your player account.
Pay 1 JOD reservation service fee using Paypal or Card (refundable per the cancellation policy in our Terms — 100% if cancelled 12+ hours before start, 50% if less than 12 hours, no refund after start). This is separate from field fees that need to be paid personally at the field (all payments processed using paypal, SPORTSPOT don't have access to see, process or store your payment information).
Receive app notification confrimation once payment verified (require install as app and allow notification).

Use the "My Reservations" link on the main page to:

Players can create a match or join an existing open match:

When creating a match, select the field, sport, date, time slot, number of players, and match type (Ranked or Friendly).
Open matches are visible to other players who can join and pick a team slot (Team A or Team B).
When all slots are filled, a field reservation is automatically created for all match participants and everyone is notified.
Private match: tick "Private match" to create an invite-only game that is not listed publicly — share the generated link with your group (e.g. WhatsApp). Private matches are always friendly. When enough people join, the field is reserved automatically just like any other match.
Required level: when creating a match you can restrict it to a single skill level (Bronze, Silver, Gold, Platinum or Diamond) or leave it open to "Any level". Only players in the selected level can join, and the match is hidden from players who do not match it — but as the organizer, you can always join your own match even if it is restricted to a different level. Private and tournament matches are always open to any level.

Choose the type of match that suits your goals:

Ranked: the result is recorded and affects your competitive rating and tier. All tournament matches are automatically ranked.
Friendly: casual play with no effect on your ranking. Score submission is not available for friendly matches.
Select the match type when creating a match. You cannot change it after creation.

After a ranked match ends, the result goes through the following process:

Once the match is confirmed (the booking fee has been paid), any match participant can submit the score result.
Any other participant has 24 hours to dispute the submitted score (more than one player may dispute). As soon as a result is first disputed, all participants are notified so they can cast their own vote before the window closes.
If undisputed after 24 hours, the result is automatically applied and all players' ratings are updated.
If disputed, the final result is decided by majority vote across the submitted and disputed scores; a tie falls back to the original submission.
Your rank is displayed as: Tier (Bronze → Silver → Gold → Platinum → Diamond), Division (I / II / III), and Rating Points (0–100).
Players who are inactive for 14 or more days will see their rating gradually decrease until they play again.
On the leaderboard and within teams you appear under your chosen public display name — never your real name. You can change it anytime from your Profile page.

Create or join a persistent team to play together:

Create a team and share your invite code with other players.
A team is one side of a match, so its size counts players per team — not the whole match. A team size of 5 plays 5v5 (a 10-player match).
Join a match as a whole team: your team fills one empty side in a single step. Your team must have exactly the number of players that side needs, the side must still be empty, and every member must meet the match's required level — all members join together or none do.
Tournament registration requires a team — only team captains can register for a tournament.
Your team affiliation is recorded with your match history.
Teams are created for a specific sport — you can only form a team for sports that support team play.

Compete in organized tournaments hosted by field owners:

Tournaments support Knockout, Round Robin, and Group Knockout formats.
Team captains register their team during the registration period.
When the tournament fills up — or its registration deadline passes with at least the minimum number of teams registered — the bracket is auto-generated and matches are scheduled on available fields.
All tournament matches are ranked and contribute to every participating player's competitive rating.
Match results automatically advance teams through the bracket.
A tournament may set a registration deadline and a minimum number of teams: if too few teams register by the deadline the tournament is automatically cancelled; otherwise it starts automatically.