How SportSpot Works

Field Reservations

1. Find Your Perfect Field

Pick a sport, choose your city, date and time then search. Browse the results as a list or on an interactive map, and allow location access to see how far each field is. Sort the list by lowest price (after any discount) or by the nearest field; your choice is kept until you close the tab.

2. Choose Your Time

In the field page, you can update the date and time as needed. The page provides helpful reservation information including:

  • Minimum booking time
  • Times the field is unavailable, including periods the owner has closed
  • Which start times and durations the field allows
  • Already reserved times

3. Make Your Reservation

Once you select a date and time, you'll need to :

  • Login using your player account.
  • Make the reservation.
  • Pay the reservation service fee (1 reservation credit from your wallet) within one hour. If you cancel, the fee goes back to your wallet; how much you get back depends on when you cancel — see our Terms & Conditions. The field rental is separate: you pay it in cash at the field, and SportSpot never sees or handles it.
  • Top up your wallet with 5 reservation credits (5 JOD) or 10 reservation credits (10 JOD) using PayPal, a card or a CliQ bank transfer (with CliQ, you pay the reservation yourself once the top-up arrives). New players get 1 free reservation credit as a welcome bonus.
  • Get a confirmation notification once your payment is verified. Install SportSpot as an app and allow notifications to receive alerts — you can always read them later on your Notifications page.
  • Remember: you are booking the field to play the sport it is listed for. Fields are not available for parties, celebrations, or any other non-sporting occasion.

4. Manage Your Reservations

Use the "My Reservations" link on the main page to:

  • View your active reservations
  • Check reservation status
  • Cancel reservations if needed

Matches & Competition

5. Create or Join a Match

Players can create a match or join an existing open match:

  • When creating a match, select the field, sport, date, time slot, number of players, and match type (Ranked or Friendly).
  • Open matches are visible to other players who can join and pick a team slot (Team A or Team B).
  • When both sides are complete, a field reservation is automatically created for all match participants and everyone is notified. Substitute places do not have to be filled first.
  • Private match: tick "Private match" to create an invite-only game that is not listed publicly — share the generated link with your group (e.g. WhatsApp). Private matches are always friendly. When enough people join, the field is reserved automatically just like any other match.
  • Required level: you can restrict a match to a single skill level (Bronze, Silver, Gold, Platinum or Diamond) or leave it open to "Any level". Only players at that level can join, and the match is hidden from everyone else — though you can always join your own match. Private matches are open to any level.
  • Field cost: the field rental amount is shown while you create a match (as an estimate as you choose the time slot) and on every match listing. This amount is paid in cash to the field owner in person and is separate from the reservation service fee paid from your wallet.
  • Leaving a match: you can leave any match you joined until it starts. If your leaving makes a full match short of players, the field booking is cancelled (the organiser is refunded under the standard policy) and the match reopens so someone else can take your place.
  • Waiting list: found a match that is already full? Tick "Also show full matches I can wait for" in the Join tab and tap "Notify me if a slot opens". If someone leaves, everyone waiting is notified at once and the first to tap the notification gets the slot — so it is worth being quick.
  • Substitutes: in sports that allow them, the creator can add substitute places to each side. Players can join them until the match starts, and if a player drops out, a substitute takes the place so the booking stays. Substitutes play and are ranked like everyone else.

6. Ranked vs Friendly Matches

Choose the type of match that suits your goals:

  • Ranked: the result is recorded and affects your competitive rating and tier. All tournament matches are automatically ranked.
  • Friendly: casual play with no effect on your ranking. Score submission is not available for friendly matches.
  • Select the match type when creating a match. You cannot change it after creation.

7. Score Submission & Ranking

After a ranked match ends, the result goes through the following process:

  • Once the match is confirmed, any participant can submit the score — and everyone gets a reminder notification after the match ends.
  • Any other participant has 24 hours to dispute the submitted score (more than one player may dispute). As soon as a result is first disputed, all participants are notified so they can give the score they saw before the window closes.
  • If undisputed after 24 hours, the result is automatically applied and all players' ratings are updated.
  • If disputed, the final score is decided from the submitted score and the scores given in the disputes.
  • If the score can't be confirmed, the match is closed with no result recorded and nobody's rating changes. It does not count against your inactivity either.
  • Your rank is displayed as: Tier (Bronze → Silver → Gold → Platinum → Diamond), Division (I / II / III), and Rating Points (0–100).
  • Players who are inactive for 14 or more days will see their rating gradually decrease until they play again.
  • On the leaderboard and within teams you appear under your chosen public display name — never your real name. You can change it anytime from your Profile page.

8. Teams

Create or join a persistent team to play together:

  • Create a team and share your invite code with other players.
  • A team can have as many members as one side of a match plus that side's substitutes.
  • Join a match as a whole team: all members join one side in one step. Everyone must fit in the free places on that side and meet the match's required level.
  • Tournament registration requires a team — only team captains can register for a tournament.
  • Teams are created for a specific sport — you can only form a team for sports that support team play.

9. Tournaments

Compete in organized tournaments hosted by field owners:

  • Tournaments support Knockout, League, Groups + Knockout, Double elimination and Swiss formats.
  • Team captains enter their team during the registration period. Every sport enters as a team — for a singles sport, a team of one.
  • Entering is free — no reservation service fee is charged for a tournament.
  • The organizer books the fields when they publish the tournament, so the dates, times and venues are set before you enter — you never book them yourself.
  • You are told when your first match is set, and again each time you go through — with the opponent, the date, the time and the field.
  • All tournament matches are ranked and contribute to every participating player's competitive rating.
  • The organizer records the results. Ratings are applied two hours later, so a mistyped score can still be corrected before it counts.
  • If fewer teams than the organizer's minimum have entered when registration closes, the tournament is cancelled and everyone who entered is told.
  • Double elimination: a team is out only after its second loss.
  • Swiss: nobody is knocked out. Each round you play a team near you in the table, and the team with the most points at the end wins.

10. Academies & Training

Find a football academy, a class or private coaching run by a venue:

  • Open the Train tab on the home page, then pick a sport, a city and the days that suit you. District, age and programme type sit under More filters.
  • Tap a programme to open its own page: the full description, the schedule, and the venue's number. Each programme has its own link, so a venue can post it anywhere.
  • Registration is arranged directly with the venue — message them on WhatsApp, call, or copy the number. SportSpot does not take enrolments or payments for a programme, and does not set its price.
  • A programme shows what its price covers — one session, a month, or the whole term — so you can compare two venues on the same footing.